Subscription questions

Is Once a monthly subscription?
Yes.  The credit/debit card or bank account that you used to sign up for Once Mobile will be charged every month for your subscription following the free ...
Tue, 29 Jan, 2019 at 9:02 AM
What happens if I miss a payment?
You will be sent an email reminding you that you need to pay for your Once subscription, and the date on which your subscription will expire if you don&#x...
Fri, 19 Jan, 2018 at 10:56 PM
How do I change the number of users in my subscription?
You can easily add extra users to your subscription, or remove them if you now have less staff using Once. Simply visit the Subscriptions area of th...
Wed, 18 Apr, 2018 at 11:28 AM
What happens if I replace a tablet?
When a Once Mobile user (surveyor, fitter, etc.) changes their tablet, you will need to unregister them in Once Setup to allow the new device to be registe...
Wed, 31 Jul, 2019 at 1:53 PM