Subscription questions

Is Once a monthly subscription?
Yes.  The credit/debit card or bank account that you used to sign up for Once Mobile will be charged every month for your subscription following the free ...
Tue, 29 Jan, 2019 at 9:02 AM
What happens if I miss a payment?
You will be sent an email reminding you that you need to pay for your Once subscription, and the date on which your subscription will expire if you don...
Fri, 19 Jan, 2018 at 10:56 PM
How do I change the number of users in my subscription?
You can easily add extra users to your subscription, or remove them if you now have less staff using Once. Simply visit the Subscriptions area of th...
Mon, 5 Sep, 2022 at 1:10 PM
Deleting my Once Connected data
To delete your account data for any of the Once Apps, (Once Mobile Once Time, Once Track or Urban Shutters) please send us the request via one of the follow...
Mon, 25 Mar, 2024 at 2:37 PM