Once Track

A simple to use Order Tracking, Management and Calendar system.

Contact us to request a demo or trial.

At-a-glance overview of your quotes and orders, and where they are in your workflow.
Simple to setup and use.
It takes just a few minutes to be up and running and you can easily configure it to match your business workflow.
Instant update of the status of each order when sent from Once Mobile, or you can manually enter and edit orders.
Automatic due dates, with a clear display of due and overdue orders.
Output reports of your orders, appointments and sales for use in spreadsheets or accounting systems.
Staff calendar and appintment manager with all the features of the Once Time Calendar app.
Open supplier order portals direct from the app, or create a supplier order email.
An archive of all orders that can cover many years.
Rapid searching of active and archived jobs.
CRM-like features for information on each order.

The Once Calendar

The Once Time app for Windows and Mac is being replaced by Once Track, Once Track includes all calendar features previously in Once Time plus many new features.

Once Time for Android and Apple devices is unchanged as of October 2022 but for new users you will need a Once Track license.

Calendar Features

Sell before you arrive
Links to product information in the confirmation emails helps customers make their choices before your sales visit.
It also means they are less likely to search the internet finding competitors, online suppliers or products you don't supply.
Send Emails or SMS (text) messages
You can also sent SMS messages to customers. See Sending SMS (text) messages from the Once Calendar
Connect your staff
To enable your staff to manage and see just their own calendar, press the Staff Access button on the Edit staff screen under Settings. An access code is created and emailed to the staff member. This is entered when they first run Once Time to connect them to your account.
Holidays and other days off
You can set staff holidays and other booked days from Settings, Holidays and Availability...
Select All for public holidays or days that apply to all staff.
Google Map Routes
In the daily schedule emailed to your staff, there is a link in each appointment named map location.
If you click on this link it will open Google Maps at the location and plot a route. It works best if you have the Google maps app installed on the device.
Links to the customer phone number
In the daily schedule emailed to your staff, the customer phone number appears as a link. On most mobile phones tapping on this link will give the option to dial or text the number.
Customise the appointment email text or colours
On the Settings page, click the Add/Edit button for the appointment types. You can then edit the default text for each appointment type or add new appointment types. You can also set the appointment colour from this dialog.
Changing your Once Time Settings
The first device where you install Once Time becomes a Controller where you can edit your settings. To allow another device to become a controller click on the Controller? Enable button. This will request your Once Time password. We recommend that only one device is the controller, click on the Disable button to stop a device from being a Controller.
Sync between devices
Devices on the same account will automatically syncronize the calendar with the cloud.
History of changes and restore from history
From the top right menu, selecting History... displays a list of changes made to appointments. The first column shows when the change was made and the type of change (click the ? button to show the change codes). The second and third columns are a summary of the appointment and the notes. You can search for any text in the appointment and restore selected appointments.

Once Time for Android and Apple
Either search for Once Time in the Google Play Stroe or the Apple App Store. or click on the following links.

If you are viewing this page in Once Time, You must open the page in a web browser using the button to download from these links.