If you want to include more than just plain text in your emails, such as bold, italic, different colours, links or fonts you can do this by entering HTML formatted text in the email template.

You must also Insert the 3 characters <!> somewhere in the text to indicate it includes HTML formatted code.

Examples

Email Display	HTML Text
Heading 1 Heading 2 bold italic underline Font size 1	<!> <h1>Heading 1</h1><h2>Heading 2</h2> <b>bold</b> <i>italic</i> <u>underline</u> <font size=1>Font size 1</font>
This is a link	<a href="https://html-online.com">This is a link</a>
Follow us on Facebook	<a href="https://www.facebook.com/Once-Connected-Ltd-1261340900602471/"><img data-fr-src="https://path_to the the image" ">Follow us on Facebook</a>

HTML Editors

Entering simple HTML in the Once Time/Track edit may be OK, but for more advanced editing such as including tables you may want to use an HTML editor such as the following free online editors
https://onlinehtmleditor.dev/
https://html-online.com/editor/
https://htmleditor.online/

Copy the raw HTML text from the editor into the Once Time/Track email template editor (remember to add the <!> characters).

To more quickly see the result you can past the raw HTML into the Send Email screen of  an appointment and click Email Preview  to see the restult.

Considerations

1. Line breaks in the Once Time email editors are retained, unlike in HTML editors where line breaks in the raw HTML are ignored in the output display.
   
   
2. As there are so many different email clients running on many different devices and PCs the HTML needs to kept simple to ensure it displays reliably on all devices. You can learn more about it at systems such as Mailchimp and https://email.uplers.com/blog/create-html-email/